No return available for custom art commissions, you must approve of your order upon purchase. I can accept a return or exchange of in-stock art work(s) WITHIN 20 BUSINESS DAYS of purchase, and in original condition. Please make sure you have prior authorization directly from me to ship an item for return. CUSTOMER IS RESPONSIBLE FOR ALL SHIPPING CHARGES ASSOCIATED WITH A RETURN OR AN EXCHANGE. Waldman Originals reserves the right to determine whether or not the item(s) are in original condition. If it is determined the piece needs restoration to new condition a restocking fee may be charged.